Equality & Diversity Policy

1. Policy Statement

Bash EcoCleaners Service Ltd is committed to promoting equality, diversity and inclusion in all aspects of our business. We value the diversity of our workforce and customers and believe that everyone should be treated with dignity and respect.

2. Our Commitment

We are committed to:

• Creating an inclusive workplace where everyone feels valued
• Providing equal opportunities in employment and service delivery
• Eliminating discrimination, harassment and victimisation
• Promoting diversity at all levels of the organisation
• Complying with the Equality Act 2010

3. Protected Characteristics

We recognise the following protected characteristics under the Equality Act 2010:

• Age
• Disability
• Gender reassignment
• Marriage and civil partnership
• Pregnancy and maternity
• Race
• Religion or belief
• Sex
• Sexual orientation

4. Types of Discrimination

We prohibit all forms of discrimination including:

• Direct Discrimination: Treating someone less favourably because of a protected characteristic
• Indirect Discrimination: Applying a policy that disadvantages people with a protected characteristic
• Harassment: Unwanted conduct that violates dignity or creates an intimidating environment
• Victimisation: Treating someone badly because they have made a complaint

5. Responsibilities

Management: Responsible for implementing and monitoring this policy

All Staff: Responsible for treating colleagues and customers with respect

HR: Responsible for handling complaints and providing guidance

6. Recruitment and Employment

We ensure that our recruitment and employment practices are fair and non-discriminatory:

• Job descriptions focus on essential requirements
• Selection is based on merit and ability
• Reasonable adjustments are made for disabled applicants
• Equal pay for equal work
• Flexible working arrangements where possible

7. Complaints Procedure

If you believe you have been discriminated against or harassed:

• Report the incident to your manager or HR
• The complaint will be investigated promptly and confidentially
• Appropriate action will be taken if discrimination is found
• No one will be victimised for making a complaint

8. Contact

Equality & Diversity Officer
Bash EcoCleaners Service Ltd
Email: people@bashecocleanersservice.co.uk
Phone: 01264 527009

9. Policy Review

This policy is reviewed annually to ensure it remains effective and up to date.

Last Reviewed: April 2026